FAQs Page

Are these prints or syringes?

All our spore products are sold already in syringe suspended in solution we do not sell prints.

Is there any states you will not ship to?
California Georgia and Idaho all prohibit the sale of spores and all orders to those states will be cancelled and refunded.

How Soon will my Order Ship?
We work very hard to get orders shipped next day, however this is not always possible but you can expect it to be shipped within 48 hrs, Although this is not always possible, Transit time will depend on the shipping method chosen at checkout… Orders are shipped Monday through Friday and sometimes Saturdays…

Is there a guarantee?
All our Liquid Mushroom Cultures  and Spores are guaranteed to be Free of contamination, should you find your cultures to be nonviable or contaminated please contact us within ’30 Days’ and we will make arrangements for replacement. Items such as Pre Poured Petri Dishes and sterilized Grain Spawn Bags are guaranteed sterile upon delivery but not once inoculated…

Why Can’t I see the Spores ?
Because Spores are Microscopic most times they will have to be viewed with a microscope… Our syringes always contain enough spores to be seen with the naked eye…

Do you keep sales records ?
No everything is thrown away deleted or otherwise destroyed… We will never sell or otherwise profit from personal information, that is not our business, every effort is made to keep transactions personal…

Is my Credit Card information safe ?
Absolutely, we maintain our own Merchant Account secured with SSL certification.

How is my order shipped ?
We ship our Spores in plain white boxes labled ‘TSD’…

What are typical delivery times ?
Processing takes no longer than 24hrs to 48hrs, normally, and delivery is dependent on the chosen shipping method.

What is the best way to view my Spores ?
Spores are best viewed at 400X or greater magnification. Place a small amount of spore solution on a glass slide and cover with a slip cover…

What ways can I order?

Invoice method is how we now process credit/debit card orders. You simply choose which products you want to purchase and at checkout choose the Invoice option. Within 24 hours you will receive the Invoice containing a link for payment. The Invoice will come from PayPal and ‘ISO Industries’ is who issues the Invoice which is The Spore Depot’s parent company. Please check your spam mail if you do not receive the Invoice within 24 hours.

Bitcoin is the most secure and anonymous way to pay. If you do not know how to use bitcoin start here https://bitcoin.org/en/getting-started. If you do use our integrated payment method or email us with your order and we will respond with an address to send coins to.

Mail Order simply write out your order on paper and include money order check or cash for the amount of the purchase… remember to specify your FREE syringe choice, if applicable, also be sure to check that your choices are in stock. And shipping is now FREE for all mail orders. Send order to ‘TSD PO Box 182 Decatur, IN 46733’.

Do you ship to other countries beside the United States ?
Not currently.

I’m not satisfied with my order ?
Contact us by e-mail  ‘Within 30 Days’ and we will make every effort possible to resolve the issue in the unlikely event satisfaction is not 100%… We like to review every case individually so there is no set in stone policy, but we make every effort to satisfy the customer… If however you want a refund simply because you cannot see spores in the syringes without the aid of a microscope we will ask you return our products to us before we issue a refund… Please be aware we use Delivery Confirmation and Use Tracking Numbers on every order, if you contact us saying you did not receive your order and our Delivery Confirmation says you did receive your order we will ask you to contact the USPS and open a complaint to find out what happened, which could and usually does take weeks.

Additional Privacy Information ?
We do not and will not collect your IP address, we really could care less… Cookies are used exclusively when filling out your order form…
We do not make anyone create a user profile, as stated before we are not is the business of collecting information…